I have been waiting for this new update, because I was unable to install the update before that… As I try to install this new version, it says the same as before… “Failed to installl - Contact WD” (see picture) [WD.png] The “funny” thing is, that when I bought the MyCloud, I downloaded the MyClo…

Public shares should not ask for passwords. Try deleting all Windows credentials from your system’s control panel as it would appear the computer believes your WD My Cloud to be a domain. Regards,