I M not able to recover a specific file

I, 

I bought my hard disk last saturday to save my spécific files. (9 G of photos wich take too much place on my computer) That work well … but to test if the recovery is working, I’ll try it. 

The problem is that i’m not able to recover just few files, the smartWare offer me only the entire files that I saved. It does not offer me the tree of files like when I saved it. What I have to do?

Thanks. 

Hello,

When you are retriving the files, you should be able to select one option that says retrieve some files. This, will allow you to select specific fies to retrieve.

I try what you tell but it’s not working.   

When I save my file,  I choose spécific files and it’s working but when i tried to recover ‘‘specific files’’, I have on the C…  not the list of files.     

Since you have SmartWare then click on the Help tab, the Retrieve button and then Find and retrieve individual files or folders. Follow the instructions and see what happens.