Occasional Visitor
Posts: 1
Registered: ‎05-07-2013

How to install the WD Plug and play software installed in WD My Passport

[ Edited ]



I got a Re-certified My Passport after i registered RMA with WD.

But, this one doesnt have a plug and play software installed ( which usually comes in by default installed inside WD my Passport ).


Can you please direct me how to install the WD Plug and Play Software get installed in my WD and where can i get the Setup for the same ( as i couldnt find it in dowloads in Smartware section) ? 


Or Do i need to register a new RMA for it for another Replacement ( That would be irritating though ).


Kindly suggest.



Plug N Play Smiley Happy

Posts: 2,995
Registered: ‎02-28-2013

Re: How to install the WD Plug and play software installed in WD My Passport

Hello, there is no plug and play software to install, the Passport should be recognized right away on any Windows XP/Vista/7/8. If the Passport is not recognized by your PC, be sure to connect the USB cable directly to the PC, avoid using USB extension cables or USB hubs. 

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