I bought a 2TB WD MyBook Essential External Hard Drive because I needed 2TB, not 1.81TB!!! You have an extremely unhappy customer here. Why on earth did you build the VCD into the firmware without having an option for accessing all the space as stated on your product box?
Is WD planning to offer a special firmware download for those of us who want to access the 2TB of space as stated on your product box? If so, when will it be available for download?
