My trial version of WD Smartware has expired and I wanted to upgrade to WD smartware pro. If I follow the instruction I have to fill in my e-mail address and password. Password is accepted (aparently) but e-mail address is not. This is the sames address I logged in with this community. Also when tryying my other e-mail addresses, no luck. WD up till now has not answered other messages to assist me. Please assist!
Paul van Zwieten
Welcome to the Community.
Unfortunately this is most likely an error on WD’s internal database. Hopefully their support teams will correct the issue soon enough.
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