Hi! I just put all of my pictures and documents from my old laptop on to my passport ultra. I am able to retrieve everything from it back on to the computer. When I plug it in to my new laptop, I cannot retrieve anything. It is all listed as being there but everything has a striketrough and tells me…

Help with retrieving with my passport ultra

Mcg343 May 22, 2014, 4:16pm 3

My old computer is windows 7 and my new is windows 8 so I was wondering if maybe that was the problem…