Hello,
You dont need software in order for the drive to be recognized in the computer.
If the drive is not seen on the computer you should try some basic troubleshooting.
1- Make sure the drive is plugged in directly into a wall outlet, avoid any extension cords, power surge and power strips.
2- Make sure the drive is plugged in properly into the USB port, If possible try another USB cable.
Check in “Disk Management” and make sure the drive is seen in there.
