Desktop app for mycloud is a blank black screen (windows)

[dwightf]

I have downloaded the app for windows multiple times and it is blank every time?

[Ichigo]

What Windows Phone version do you have? 

[Fletcher_L]

I’m having this problem too. Installed wd my cloud software on desktop window 7, but the application is blank. How can I fix this?

[cat0w]

Are you able to provide an image of what you see?

[Fletcher_L]

Yes, the image was uploaded on my previous post.

I will upload it again below.

[cat0w]

My reply was to dwightf who created the topic.

 

I saw your image but you should create your own topic, your image is not black.