Cleaning out the "Files Not Backed Up" list

I setup WD SmartWare to backup my computer to my personal cloud for the first time. The initial backup process took about a week to complete. (The software would inexplicably pause the backup process then start up again by itself.) During this time a few of the files in my backup folders were either modified or deleted. I can see that WD SmartWare is now lost as to how to deal with these files as they have not been moved to my personal cloud, but are stuck in the “Files Not Backed Up” list. Is there any way to refresh this list and have the software back up the last few files?

Thanks!

Hi, Smartware wont backup any files if they are in use by another software in your PC, make you to close any software that might be doing this. Also check if you have the latest Smartware versions installed. 

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