Can't specify which files - 100% CPU - NO SUPPORT!

yep; same problem - CPU usage is off the scale and slows my machine down to an almost unusable level.

Alongside WDSmartware.exe software problem is the fact that the first drive I took delivery of failed within a week; I’m on a replacement drive now that appears to be working but my confidence in this drive is less than 50% (given that I could stand to lose up to 1TB of data!).

Not very impressed at all and would recommend anyone considering buying to research alternatives.

(actually, buy a USB HDD Caddy and a HDD seperately and you should both save money and avoid overly complicated and poorly designed software).

That’s my $0.02 worth.