I have ths Pro version of the software. It works for the most part. But.
When I add new files, they don’t get backed up. I have the settings to back up on certain days. But you have the ability to “back up now”. When I do that, the backup runs, but the new files I have added to the backup directories don’t get backed up. What should I do? I know they aren’t backed up becuase when I go to retreive them, they aren’t there. Any help is appreciated. Thanks!
Hello,
I just tested that on our lab and it worked.
Are you able to reinstall the software to make sure that you dont have a bug on your installation. Also are you able to test that on a different computer?
I am having the same problem with Windows 8. Any recommendations? New files are not getting backed up with this latest 2.0.1 version. I have also tried to add new subfolders without success.
Files are not getting backed up … I have adde new folders and non of the files seems to be backingup its frustrating to see such simple thing not working …