Backup will not stop running

Just an update. It is now a month since this post has been active

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My automated backup began at 11:00am Monday May 5 2014. It is now Thursday 8:45am May 8 2014 (CDT). My Passport is still running. I only have 21.12GB to save and Smartware shows that 21.12GB has been backed up. However the “barber pole” is still spinning and my CPU meter is maxed out at times. In fact, I am having a difficult time posting this because of the Passport zapping all of my power.

I am not having the problem with another program running anymore, so I know that is not a factor.

Has anyone else experienced this? Sure wish there was a fix for this.