07-02-2012 10:46 AM
I have had two of these Passports and to no avail neither one of them are doing what I am establishing. I want to back up my twin laptops and when you insert them into the port (USB) everything boots up but, still I am having an issue with the Back and Retrieve tabs not enlightened, like the Home, Settings and Help buttons. I have tried everything to alleviate this problem. Using the help has not given me any help atall. Please tell me that it's just a minor detail, that I am overlooking, instead of malfunction on the design of these units. HELP!!! HELP!!!!!
07-03-2012 08:35 AM
From the Home tab just click on one of the two passports and it should make the backup and retrieve tab accessible.