Acronis True Image WD Edition Build 16.0.0.5958 not detecting WD drive

Acronis True Image WD Edition Build  16.0.0.5958 on Windows 7 x64 will not detect my WD5000AAKS drive.

Known problem?

trueimage - detection error.png

Hello,

You should contact support directly in order to get assistance with this issue.

General Phone Support