So I had to send my laptop out to repair about a week ago, but before sticking it in the mail I backed up my files. When my laptop arrived today, I connected my WD My passport ultra to my laptop and ran the retrieve tab and set it up to be put back to its original location. The program tells me that…

If the computer was formatted or if your User account deleted, then the original locations no longer exist and restoring the files will copy everything to locations that won’t link to your personal documents folder, and as such you would need to manually navigate your C drive to locate the User file…

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Able to successfully retrieve files but cant seem to find any on my computer

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Drunkenfool November 2, 2014, 10:36am 5

That makes sense. Thank you for all of your responses. I apreciate it.