Hi My SS crashed a while ago. I have now retrieved my data from RAID 5 to another disk. I still can’t access my SS. The problem is that when I tried to update the firmware. It just stopped responding. The SS is now unreachable. Since my data is saved I need to know how I reset my WD SS. Please …

Hard Reset?

hdgarcia January 10, 2012, 5:51am 11

Bingo! That did the trick. Thanks so much for the information. Sending back the SS was NOT something I wanted to do, I figured there had to be a way to restore this on my own.