Since WD managed to lose quite a few loyal customers of the WD brand through the really sucky ShareSpace and the total disregard for user wishes (see this forum: one doesn’t get help from WD even if data loss can be prevented), I believe WD must take a bold step to re-gain customer trust and loyalty.
One way: WD should provide all ShareSpace-Users worldwide with a bold “Swap”-offer: Mail in your ShareSpace, add 199 USD and receive a 4TB DX4000. (Well, pay 199, get the DX4000 and mail the ShareSpace back 30 days later)
What do you think? Would that restore customer trust?
