OK after applying the recommended hot fix I have same problem but it has worsened
Backup will still not run. Never goes beyond 0% now. In the dashboard I NOW cannot even go into the backup configuration for the client to limit the scope. The error is: An unknown error prevented the server from performing the task. Make sure all services on the server are running, then try again.
Client event log says Backup did not complete because a problem interrupted a connection to the server.
Backup Job 0 did not succeed - connection lost System string
Can you advise next steps forward to troubleshoot this?
