System would not back up. Went to 1% and hung. Then terminated with an error regarding a problem with volume snapshot. I found a Uefi partition on the drive. System reserved/recovery.
Researched and found the hot fix from MS to correct.
Installed the hotfix ran update again and got the update. rebooted server. rebooted workstation
Yes, I removed and re-installed the connector.
After applying the recommended hot fix I have same problem (different error) but it has worsened
Backup will still not run. Never goes beyond 0%. Hangs and errors out. In the dashboard I NOW cannot even go into the backup configuration for the client to limit the scope of the backup. The error is:
Backup is not configured.
An unknown error prevented the server from performing the task. Make sure all services on the server are running, then try again.
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Client appl. event log says Backup did not complete because a problem interrupted a connection to the server.
Backup Job 0 did not succeed - connection lost System string
The network is intact. I can run the dashboard from the client. Shared drives are present. The launchpad and connector are fine.
Can anyone advise next steps forward to troubleshoot this? I really need this to work, as this is a new server installation.
I have several of these boxes in the field and they all work flawlessly.
Regards,
Ed