Hi, New to this forum, but I am hoping that somebody from WD can tell me why the recovery method of the DX4000 is extremtly poor and looks to repesent a 1970 designed product!!!
I think the network ports were disabled meaning you lose any connectivity to the unit… so you have no choice but to download a 10.8 gb iso …10.8 gb !!! do you know how long that takes to download !!! even on a good link !!! then it takes an age to write the usb and the instructions are not clear of the fact that the pc used to create the usb must be used during the recovery process…chaps write it clearly in the manual it really helps.
To make it worse I ham now reading articles that say it can take upto 6 days!!! to recover …seriously you have got this wrong WD.
Somebody need to look into this as even a small business cannot be without its data for that long or even the 48 hours that is also commonly stated on the forums for a recovery process.
Personally if you are reading this …take my advise and buy a Synology box… as a professional in the IT pre sales space in the UK I certainly will never recommend WD again !!!