3 Techs at Tech Support told me I had to reinstall my os because I received a " database error message". I restarted then under Tools tab there is a repair database button. Fixed problem in seconds and its now backing up again. Saved alot of unnecessary time and aggravation.

READ THIS Before you reinstall OS system to WDX 4000

Hamlet January 12, 2015, 6:53pm 2

Hello,

I’m glad to know that this worked for you. Thank you for sharing this information. Hope it helps other users.