I need help to hard reset my DX4000

Well yea, you got into it :slight_smile:

I think you are clicking on shortcut to and getting the access denied error

look at

C:\Users\Administrator\AppData\Local\Temp

You have to enable show hidden files.  Mine does not have much in it though.  Shrinking the raid normally shrinks at the wrong end unless you have a 3rd party tool.

See if this will install to look for space hogs

https://windirstat.info/

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