Fan runs all the time at full speed when DX4000 is off

Purchased this from Newegg, no misleading information on their part, but definitely disappointing that I can’t power it down without this happening.

Did they by chance know as to when maybe a software update would be available to correct this inconvenience?

And I agree with you there by saying that if I don’t use it, I tend to power things off, however, this being a server it’s meant for 24/7 use and meant to run until the wheels fall off from the sounds of things.

Thanks for the reassurance that WD is aware of the problem!