DX4000 stuck initialising

InterPro wrote:

Good morning,

I’ve got a client actually that has a DX4000 (6TB) that had a power cut last weekend. The unit was ok on Monday though. However since, it’s been stuck at 36.75% initializing.

The dashboard doesn’t report any obvious errors or drive failures … is it safe to power cycle?

Cheers.

 

Do not power cycle log in with remote desktop and it is much safer to use the start button and shutdown and restart even if they are rebuilding.