We have purchased one of these devices for one of our smaller sites and have been testing out the various recovery situations. The latest attempt had us do a “Factory Reset” and let it format all of the drives. This process took a very very long time, and in the end there is one single line on the LCD Panel that says “WDSENTINEL” with no IP address, or anything, so i’m not able to connect to it. I have started the process over twice now and get the same result.
hello, i’m performing a factory reset on my WD Sentinel DX400 at the moment my computer shows resetting your server to the factory default settings… formatting the hard drives… i have been at this for close to an hour no indication to show progress… please how long does this process take? its a 12TB drive i just need to know if its really working or i’m just sstuck doing nothing please help
I am trying to reinstall the OS by folowing the step to put the DX4000 into recovery mode. I create a flash drive through the ISO file to recreate the OS, but receive “recovery fail 0XD9”. I am stuck and can no more acces Dashbord, no more install a new PC and no more remote access. Any Clue How I can go back to factory install.
Hi I downloaded the latest ISO file and recreate the USB flash device. Everything ran without error with the last message saying STORAGE OK. I do the step to recreate my network, but seem doing nothing, cause still have the same issue.
I am not able to use the dashborad also unable to connect on remote.
I would like to reinstall the OS and re-start from the beginning of the installation. Any idea of how to do this. Thanks