Can't connect to my new WD Sentinel

Hello,

I just bought a WD Sentinel DX4000 12Tb and when I want to configure it: surprise!!! the 403 error : “403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied”. I did not supplied any password. So…what password…?

Any help ?

Thanks

In a nutshell it sounds broke.  You can either do a factory restore or exchange the box.

If you like from a desktop you may try to remote to the server desktop and see if the setup wizard is up.

Start> Run> MSTSC> enter

Ip of the box from the lcd as servername

USER: Administrator

PASS: Admin  (Big A)