A Note/Caution on Drive Warranty Service

Here’s a further caution: Warranty support is currently out of 2TB RE-4 drives!

Oh, and they won’t call or e-mail or return your e-mails to let you know this fact. You need to call them, only to be told to call back Monday to see if just maybe they have some back in stock.

Three weeks running on degraded RAID-5, good thing there’s no crucial data beyond workstation backups stored on our Sentinel.

I was happy with how simple and reliable the DX4000 is but this warranty experience has really soured my opinion.