Stuck

i hope some one here can help me here i have a 2 tb portable hard drive (green)can some one tell me where i can find the factory installed files and drives could be found for free i went towd home psge they wanted to charg me 175 to fix hard drive  ha ha ah i only paid 120 for it i really think they are crooks and where i could find a 4 tb hard drive cheap

Hello,

All the files that came with your drive are available for download at the WD support page.

http://support.wdc.com/

If you share your model number I will be able to provide you with a direct link for the downloads.