Software or hardware

WD External Drives WD Portable Drives
1

I just bought something called “My Passport”

It’s full of incomprehensible software

I thought I was buying some HARDWARE

All I want is an external drive onto which I can copy SOME folders and files from my old PC laptop and then onto my new MacBook Air

Having done that, I would use it t back up the folders and files and a few other things of my own choosing in case something awful happens to the new one

Why do I need all this software?

I don’t know what’s happening

I have struggled with it all night

I might as well just use a memory stick but I wanted more capacity.

Please help quickly!

2

You _ can _ just copy files to it.  You don’t _ have _ to install the Smartware software.

1 Like
3

You don’t need any of the software unless you want to use a password. You’ll also want to disable the virtual CD if it’s popping up

4

Thank you Joe, very reassuring.

I don’t know how to remove this stuff.

I have already put some files on it, and they are there, but my Macbook cannot “see” the gadget - although it screams when I disconnect it without ejecting. How can I ask to eject when there’s no icon? 

5

If you are using on Mac and PC both you will need to format FAT32 but then the max file size allowed will be 4 gig. I don’t know about Macs but I saw this posted maybe it will help http://community.wdc.com/t5/External-Drives-for-Mac/WD-drive-as-a-back-up-for-Windows-7-and-MAC-OS-locked-files/m-p/84753#M1830