"No Writable WD SmartWare Partition Found"

A friend is having this same problem. It says something about the drive being locked or no writable space, and the drive isn’t locked. I think she has tried to access the drive on Windows and it’s worked. I can also look at what’s written on the drive, but I haven’t tried writing anything to it without the SmartWare software.

If the drive is formatted FAT32, shouldn’t I be able to access it with either Windows or Mac? Why would simply looking at the files with Windows make the drive unwritable by a Mac?