Hello and thank goodness you figured out your solution…yay! I have my first WD Passport Essential SE and loaded it with pictures off my laptop which has a blue screen of death message on it…then in a hurry to get pictures off my camera, asked my daughter to download onto my WD with her MacBook Pro. How stupid was I ?!! Well, needless to say, now I have not been able to access the pictures on my WD. She was unable to copy pictures to the WD from her Mac (obviously), therefore downloaded to her Mac. Now she says all of her pictures were deleted off her Mac. WD Technical support says I may have corrupted the “partition” any HELP would be greatly appreciated! Data Recovery places suggested to me are saying it costs like $900 to get pics recovered off the WD - that is OBSURD! I have a 1T WD and only like 75GB on it so far.
Unfortunately, the hard drive is not compatible with Mac and Windows.You may have cause partition corruption to the partition on the hard drive. Email from WD Tech Support below.
Although we do not have any specific software that we can recommend, many of our customers have had great success with Ontrack’s data recovery software.
Please see the link below for more information.
Title: Ontrack Data Recovery Freeware
Link: http://www.ontrack.com/freesoftware/
If you do not want to buy Ontrack’s recovery software then I recommend you try searching web for other data recovery programs. Please see the link below for more information.
Title: Google Search - data recovery software
Link: http://www.google.com/search?q=data+recovery+software
