Passport is locked

WD External Drives WD Portable Drives
2

If you don’t mind losing your files, try installing Smartware and enter any incorrect password 5 times, a pop window with the option to format the hard drive should come up. If that doesn’t work, then you have a faulty drive that needs to be replaced.

http://www.wdc.com/wdproducts/wdsmartwareupdate/