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Occasional Visitor
wawa1234
Posts: 1
Registered: ‎09-25-2010
0

i forgot password in WD passport essential with smartware

Anyone can help? I cant access and i really want to move password protection function. Do I have to format disk.

Staff
james_kessman
Posts: 108
Registered: ‎12-17-2009
0

Re: i forgot password in WD passport essential with smartware

If you forgot your password, the only option is to format the drive and start over.

Advisor
slesle
Posts: 16
Registered: ‎09-29-2010
0

Re: i forgot password in WD passport essential with smartware

but how to format the disc if we don't have passwords? If I want to format the disc is jumping out that I don't have the disk access

Advisor
slesle
Posts: 16
Registered: ‎09-29-2010
0

Re: i forgot password in WD passport essential with smartware

a może tu kto z Polski jest? :smileyhappy:

Staff
james_kessman
Posts: 108
Registered: ‎12-17-2009
0

Re: i forgot password in WD passport essential with smartware

Sorry I did not clarify,

put the password in wrong 5 times and you will be prompted to erase the drive.  If you are not being prompted to unlock the drive, access the WD SmartWare VCD and double click on the unlocker.

Community Manager
Bill_S
Posts: 7,658
Registered: ‎11-24-2009
0

Re: i forgot password in WD passport essential with smartware


slesle wrote:

a może tu kto z Polski jest? :smileyhappy:


No, we don't.


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