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Occasional Visitor
blingolaman
Posts: 1
Registered: ‎11-29-2010
0

faulty usb cable

i just purchased the 1TB and it wont read on any of my other entertainemnt devices, etc PS3 and DVD player. any ideas???? works fine on the PC.

Honored Contributor
Joe_S
Posts: 5,202
Registered: ‎08-04-2010
0

Re: faulty usb cable

It's probably the format. It came formatted NTFS for windows and PS3 needs FAT32 which has a max file size of 4 gig.

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Frequent Advisor
akala
Posts: 43
Registered: ‎09-16-2010
0

Re: faulty usb cable

Or perhaps the VCD partition ?

 

If your drive has a VCD partition than this is the 1st partition and probably your other entertainment devices

cannot "read" past it.

 

A well known problem. Please read the topic "Remove the VCD from my drive" and similar previous topics.

Advisor
FreddyF
Posts: 22
Registered: ‎08-21-2010
0

Re: faulty usb cable

I have three of the newer essentials drives and the ***ONLY*** way the work reliably is with the bulky desk dock, from the Elite package.  It holds the drive perfectly still on the dock, but isn't very portable.  The replacement cables only last for a few days.  Really piss poor design and band aid support. 

 

I also have a newer Elements portabe drive, with a mini usb, not micro usb.  Same as my older passport drives and it works just fine. 

 

I have several newer devices and none of the micro USB connectors work well at all. I think it is just a bad design.  The size difference between mini usb and micro usb is minimal.  In every device, mini usb could have been used with no problem.  I really don't see why they are changing.  I have Mini USB drived I use constantly that are 4 years old and they do not have any problems at all.  I would switch back to seagate, but they have gone to a propietary connector on the drives and I won't do that.

 

I wrote to the VP in charge of these drives and never received a responce.  I have to say I'm done with WD.

Occasional Visitor
Vinesh
Posts: 1
Registered: ‎12-21-2010
0

Re: faulty usb cable

I was surprised to see that so many people are having the problem with the usb cable; not only me. The drive, I should say is very fast and reliable but on the otherhand the usb cable that WD has provided is sub-standard, unreliable and prone to breakage.

 

The cable is sensitive to the slightest bit of movement and makes my life **bleep**. The drive loses its connection in between and all the work gets screwed up. Because of the cable, I have no option but to replace the entire drive.

Honored Contributor
Joe_S
Posts: 5,202
Registered: ‎08-04-2010
0

Re: faulty usb cable

Contact customer service they'll probably send you a new one.

Joe

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Occasional Visitor
Alina
Posts: 1
Registered: ‎03-09-2011
0

Re: faulty usb cable

I don't know where my problem comes from, i am a newbie in HD from WD, but here's the deal.

I bought a few weeks back a HD mybook 3.0, now it was working fine untill a few days back, it doesn't work properly anymore. I use this HD for my WII. when i plug in the HD on the electric supply it's working fine, coz i hear it running, but from the moment i plug the USB cable in it goes automaticlly out.

 

Can anyone tell me what can be the problem, I hav contacted WD already, they say to run some checking software but i'm not a big fan of doing this coz i don't wanna loose any data.

 

Hope u all understand my problem little bit, coz my english not 100% :womanwink:

 

 

Regular Advisor
smlunatick
Posts: 79
Registered: ‎12-28-2010
0

Re: faulty usb cable

I have tried other external hard hard drives (not WDC) and also find that the USB 2.0 micro B cable can fail easily with the constant disconnect / reconnect.  However, it needs to be noted that the USB 3.0 micro B cable is not the same as the USB 2.0 version.  The SuperSpeed "option" of the USB 3.0 requires additional "connections" and the drive connector is different:

 

USB 3.0 micro-B

 

 

Occasional Visitor
designer124
Posts: 1
Registered: ‎03-10-2011
0

Re: faulty usb cable

You would think with this many replies, they would take action to fix their cables.  My cable failed also.  I ordered a new one only to discover they sent the wrong one (not mini B)  Makes me wonder if this is a newly designed cable that does not fit older models.  aaaaaggggghhhhhhhhhhhh

Regular Advisor
smlunatick
Posts: 79
Registered: ‎12-28-2010
0

Re: faulty usb cable

[ Edited ]

The cables are diferent.  There are at least three different connector styles:

 

USB 2.0 Mini B

USB 2.0 Micro B

USB 3.0 Micro B

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