Thanks for the response - but I’m no further forward. My Passport is saving automatically from my PC as it should. I can access and retrieve these files without problems from my PC either by running the software from my desktop or by going to My Computer and selecting My Passport and finding them listed that way.
The problem is that it doesn’t work by either of the two ways when I try to retrieve a file from My Password onto my laptop which uses Vista. When I look at Properties for any file I’m wanting to access it appears that there is no restriction on access, but I get error messages each time (one for Word and a different one for Excel files). If, however, I attach a Word or Excel file to an email from my PC to myself and pick it up on my laptop there is no problem so there is no incompatibility in the files themselves.
Shuggie
