10-15-2010 04:13 AM
Hi to everyone! Need your help.
A few days ago I bought My Passport Essential 500 GB WDME5000R and faced a problem - my PC (Windows XP) doesn't recognize it(((
It shows that My Passport is connected and moreover indicates that this is WD5000BEV External USB Device. I can even safely remove it from my computer) BUT... every time I enter "My Computer" folder...the system doesn't recognize the disk and I can't access it.
Tried several times on another PC with Windows XP, with other USB cable and different USB ports but nothing helped.
So could you please tell me how can I solve this problem? There are no any drivers on the Internet.
What should I do with the disk?
Waiting for your reply.
Thank you very much in advance,
10-19-2010 11:51 AM
Does it show up in Disk Management? If so, try deleting and recreating the partition with the format.