06-11-2012 08:55 AM - last edited on 06-11-2012 12:50 PM by Nesvic
I did follow most of the posted solution and none of them did work for me.
Product name - My Passport Essential
Proudct ID - 0730
Firmeware Revision - 1008
OS - Microsoft Windows 7 Professional
I tried to update the firmware and it is asking me a passowd which I did not have at all. I have not set a password since day one of buying this product.
I have a lot of critical data on this drive and your help is very much appreciated.
One surprising info is that when I log-in as a gust I can see drive G but can open it. I do not see this when I log in as admin.
06-13-2012 12:41 PM
You tried or you updated?
Try connecting to another computer
Need to be careful when updating since you can endup damaging the drive
that's the reason why it's suggested to backup prior to updating
07-05-2012 02:24 AM
I reinstall Windows 7 and now windows recognize my hard disk but i couldnt access it and doesnt show on my computer. i tried on another laptop and it works. i dont know whats the problem? please help me.