Windows 7 System Recovery mode does not recognize Portable Drive

To clarify, the following sequence:

  1. Control Panel / Windows Recovery / Advanced recovery options / Use System Image you created earlier to recover your computer. Restart your computer and continue the recovery.

(the WD Portable drive is connected and recognized by system)

  1. System restarted in Recovery mode (the WD Portable drive is still connected) / System recovery options / Select location of backup / Advanced / Load drivers / Insert the installation media /and select okay to select drivers.

The only visible drives in this mode as the ‘Boot drive X:’ and CD/DVD drive. No connected USB drive (or USB memory stick) including the WD Portable drive are visible. I have tried loading USB and other drivers (see my earlier post) but keep on hitting the ‘…hardware not recognized…’ error message.

It can be important to have a System Image available on portable drive to restore from but so far no success !

Thanks