To clarify, the following sequence:
- Control Panel / Windows Recovery / Advanced recovery options / Use System Image you created earlier to recover your computer. Restart your computer and continue the recovery.
(the WD Portable drive is connected and recognized by system)
- System restarted in Recovery mode (the WD Portable drive is still connected) / System recovery options / Select location of backup / Advanced / Load drivers / Insert the installation media /and select okay to select drivers.
The only visible drives in this mode as the ‘Boot drive X:’ and CD/DVD drive. No connected USB drive (or USB memory stick) including the WD Portable drive are visible. I have tried loading USB and other drivers (see my earlier post) but keep on hitting the ‘…hardware not recognized…’ error message.
It can be important to have a System Image available on portable drive to restore from but so far no success !
Thanks