When I connect My Passport to the PC it doesn't load

WD External Drives WD Portable Drives
3

^^ Ok I did that and I passed both the quic tests and the indepth test.  Still isn’t working though, this is good so maybe it works?  It still doesn’t load when I plug it in.  I still only see it as D Drive and doesn’t let me access anything in the hardrive, it just freezes up