WDSmartWare.exe is taking too much resources CPU and RAM

Just got off the phone with tech  support on this issue.  They gave me 3 options to resolve this issue.

#1: Use the drag and drop method for backing up files

#2: Use the WD SmartWare software to backup files

#3: Use a 3rd party application

Option 2 Slows the computer down because it is continuously running and looking for files that are changing.  The high CPU usage is unacceptable to me.  So in a round about way, WD support is telling me not to use there software to backup the computer because there is no way to avoid the high CPU usage.

I had another HD (a competitor) which had there own software and it ran beautifully it was always backing up the system and I never had any performance issues.

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