WD500 labeled as a "CD-ROM" by Windows XP--can't reformat it

WD External Drives WD Portable Drives
5

Hi,

If you have both drives attached at the same time…

Have you tried disconnection both drives and attaching only one at a time to see if they will connect on their own. I think that the CD_ROM that shows up is just the virtual cd of the drive.

Also does any drive appear as offline in Disk Management when both are attached?

Let us know what happens.

Ayhan