06-25-2012 10:26 AM
I have a 1TB "My Passport Essential" drive for 11 monthes now and everything was great until last night.
Yesterday I bought a new computer, and when I connected the hdd it was failed to work, I tried to connect it on other computers and the outcome was the same, no success.
Windows is trying to install the driver and then fails consistently. It says that "no driver found" for the WD ses USB device.
I tried to follow the guide how to solve this problem but it sais there that I need to downlad the driver and to open it from the device, but the device is not showed on the computer. By the way - I tried to install the driver from a diffrent location in my computer but its not working.
I belive that maybe I formated the drive without notice it when I installed windows.
My system is windows 7 Ultimate x64.
THANK YOU FOR ANY HELP!
06-26-2012 09:44 AM
Go to disk management to see if there's an unknown partition with similar capacity to this drive
06-29-2012 08:02 AM
Try a different port , cable or computer
08-07-2012 12:27 PM
Problem: Operating system does not recognize the 2 Tb drive. (HDD = hard disk drive)
At its root, this appears to be a Partition related problem. After plugging in the power cord, you may not see the small blue light on the front of the drive. This is normal. This is not unusual. The surprise is that WD does not provide this set of steps to correct the problem.
During this process, you disconnected all other external HDDs. Reconnect these now. Note that your drive letters will now be changed due to the newly recognized drive. This is to say that if you previously had a ‘K’ HDD, for example, this drive will now be recognized as your ‘L’ HDD and the new HDD seen as ‘K’. Check to see if software previously using a ‘K’ drive will now use the new assignment. If not, you may need to visit Setup for that program to make changes. For example, I backed up to ‘K’ HDD. Now this is ‘L’ HDD. I had to make the changes to keep things on track.
NOTE: Internal HDD letters and optical drive letters are not affected during this process.
Since failure to recognize a new HDD may be caused by several other reasons, Western Digital does not provide this set of steps to get things back on track. If you wish to partition your new HDD later, use whatever means you are comfortable with to do this. It is now just another high capacity drive.
10-09-2012 02:57 AM
I am having same problem, my ex HDD is not showing up. Also, as you said, its showing as "Unallocated" partition in disk management. My HDD is 1TB(WD My Passport Essential SE) so the partition is showing as 931.48GB.
Please let me know how can I recover my HDD? Is there any way to get my data back?
Waiting for your help.
10-10-2012 05:37 PM - edited 10-10-2012 07:33 PM
proper procedure to recover that drive would be by imaging it with proper tools like DDI or Data Extractor, ect. sorry but recuva is not a proper tool for working with bad sectors/bad modules/ or otherwise failed drives unless you want to risk further damage/ dataloss. we've been getting numbers of cases lately that had been abused by pc shops, who use blunt recovery software on degrading drives while leavig them running for hours and hours... and most of them come with rings on platters (platter damage). if data is anything of important matter, consult with your local data recovery specialist.
this is what happend to the drive that was left on running recovery software:
01-04-2013 12:49 AM
i have wd passport.
my prob is my drive is showing up in my computer as raw partition. but in disk management it is not at all showing.
what should i do for this?