Reply
Regular Visitor
momoosa
Posts: 4
Registered: ‎11-07-2012
0

WD external USB hard disk not recognised

can someone please help???

 

My HD is not being picked up by my laptop...

 

i have gone into "Disk Management" and is showing up as: Disk1  |  Unknown  |  not initialised

 

I have checked device manager and it is saying USB external storage device is healthy

 

When i plug it in to my laptop it makes a clicking noise for a minute or so and then quiet! lights flashing as soon as i connect!

 

I have some VERY important data on their that i need

 

any help will be most appreciated!

Honored Contributor
Joe_S
Posts: 5,275
Registered: ‎08-04-2010
0

Re: WD external USB hard disk not recognised

It sounds like something is corrupt. Try burning a Linux Live CD and booting from that it may allow access to the disk. Or try recovery software like TestDisk http://www.cgsecurity.org/wiki/TestDisk or Recuva http://www.piriform.com/recuva 

Joe

Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.
Regular Visitor
momoosa
Posts: 4
Registered: ‎11-07-2012
0

Re: WD external USB hard disk not recognised

TestDisk not recognise the external drive! so cant test anything??

 

Regular Visitor
momoosa
Posts: 4
Registered: ‎11-07-2012
0

Re: WD external USB hard disk not recognised

how do u burn a linux disk?

 

im a complete novice...

 

thanks

 

Honored Contributor
Joe_S
Posts: 5,275
Registered: ‎08-04-2010
0

Re: WD external USB hard disk not recognised

Find a Linuk Live app like Knopix http://www.knopper.net/knoppix/index-en.html  download the ISO and burn it to a disk.

Joe

Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.
Occasional Visitor
marcusvvh
Posts: 2
Registered: ‎11-08-2012
0

Re: WD external USB hard disk not recognised

I had a similar problem and  couldnt see the files using linux ubuntu. Finally I was able to recover the files using Active@ Partition Recovery. On http://www.partition-recovery.com/ they have a freeware version to check whether you can actually see your files. If you can, you can purchase the full software to recover them.

 

Good luck

Regular Visitor
momoosa
Posts: 4
Registered: ‎11-07-2012
0

Re: WD external USB hard disk not recognised

Joe,

 

I ahve downloaded Knopix and burnt it to CD...

 

rebooted my laptop with the cd in

 

and then what do i need to do????

 

Honored Contributor
Joe_S
Posts: 5,275
Registered: ‎08-04-2010
0

Re: WD external USB hard disk not recognised

Explore and see if you can find the drive and data.

Joe

Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2014 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD