WD Smartware

jyeagley3 wrote:

Well, you say to download it but your link doesn’t lead to it. Why has WD made the Smartware so difficult if not impossible to find? I have an email support request in now for directions to find it and install it. Mine is just plain gone. The drive has 930gb capacity and 930gb free and there is no smartware anywhere in my computer or anywhere else. Can you PLEASE help mee find it so I can get going again?

Thanks

Jerry


Bill_S wrote:

Try downloading the newest version of SmartWare.  It should have fixed a few things.


 

I’m sorry.  I didn’t give you a link because it’s particular to your drive.  However, the downloads we have are only updates to your original SmartWare install.  You will have to go to the VCD and reinstall SmartWare from there, first.  Then you can update the software from within SmartWare if you are connected to the internet.