WD Passport Ultra - Some corruption & very SLOW

I’m not sure that the “software” is the issue.

The data is on the drive and its “safe”.  The “software” gets the drive recognized by the computer which is great.

The transfer rate is the issue.

Do you have any ideas regarding what would slow the drive’s ability to open/copy files.  If so, do you have any suggestions regarding the best way to get the data onto a new drive??

thanks,