09-20-2013 02:09 PM - edited 09-20-2013 06:05 PM
Hey guys, I have chosen the setting of category backup and was under the impression that if I were to save a new document to my desktop, WD Passport would find it automatically and back it up. Am I wrong in thinking this? Is there a way to have my WD Passport continually search my PC for not just new versions of already backed up data, but completely new data?
Thank you for your help!
09-21-2013 01:31 PM
Hello and welcome,
Yes, by default Smartware does a continuous backup, so every time that you change or create a new file, Smartware will make a backup, just be sure to close the program that is using the file so Smartware can do the backup.
09-22-2013 07:43 AM
I've just tried this again and will close out Microsoft Word (program that I was using) to see if Passport will find it and back it up. I'll let you know if it works
09-22-2013 12:01 PM
For some reason it is still not working. I search through My Passport for new items that I've placed on my Desktop and for some reason they are not being backed up. Do you know if there is a special set up for this? I want the Passport to find all new items no matter where it is and add it to the backup.
Thank you very much for your help!
09-23-2013 12:08 PM
Check if the files that are not being backed up are supported. Check the link below.