Recently (as in about 4-5 days ago I was using a My Passport 1T external hard drive and I started to notice some problems. The problem I noticed was the media (videos in particular) I had was lagging somewhat after I clicked the video. I also noticed the computer took some time to view what was on t…

Follow the steps for the link bellow and let me know if it goes. If you still have the same problem you might need to contact tech support to replace the passport. http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L3RpbWUvMTMzMjg3MjcyNS9zaWQvdWZuNjc5VWs%3D

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reggiekrueger March 27, 2012, 11:55pm 7

It ended up working. Thanks alot.