WD My Passport Problems

Follow the steps for the link bellow and let me know if it goes. If you still have the same problem you might need to contact tech support to replace the passport.

http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L3RpbWUvMTMzMjg3MjcyNS9zaWQvdWZuNjc5VWs%3D