WD My Passport Not Recognized On My Computer

Well this forum is very helpful… mind my sarcasm.

Anyways, I figured out how to make it work again by formatting the drive.

Simply:

( On a windows 7 )

  • Control Panel / System Security / Adminstrative Tools / Computer Management

  • Click on ‘disc management’ on the tab

[This part, my external drive showed up blank as shown in the picture in my original post]

  • right click the blank drive and select “delete volume”

((( This will completely erase all your data )))

  • Next go and rightclick at the botton the “bar” ( I believe it was black ) of your external drive

  • Click “New Simple Volume”

  • go through the process of assigning your drive, keeping the file system NTFS, allocation unit size default
    Make sure the box for perform quick format is check.

  • click next with the confirmation and it should be done

source: http://wdc.custhelp.com/app/answers/detail/a_id/3865