Hello everyone, Not sure if this is a common problem, scanned the first page of the board and didn’t see anything that helped, so thought I’d create a topic of my own. For some reason my My Passport 1TB is not backing up anymore using the WD Smartware. The last back-up was created on the 24th of J…

It is not recommended to use USB extension cables, that could cause power inconsistencies that might cause data corruption. Try uninstalling the smartware version that you have and download the latest version. http://www.wdc.com/wdproducts/wdsmartwareupdate/

WD Community

WD My Passport 1TB not backing up

WD External Drives WD Portable Drives

ilseholland February 5, 2013, 5:49pm 4

I’ve installed the update and the files are now backed up, thank you very much!